Hotel Stay Regulations at PTSC Petro Hotel

Hotel Stay Regulations at PTSC Petro Hotel

To provide a safe, comfortable and respectful environment for all guests, PTSC Petro Hotel applies general regulations throughout the duration of each stay.

Guests are kindly requested to review and follow the guidelines below.

1. Guest Registration

Guests are required to provide valid identification and necessary booking information during check-in.

All guests staying in the room should be properly registered with the hotel. Any additional guest or change in occupancy should be reported to the front desk.

2. Proper Use of Guestrooms

Guestrooms are intended for accommodation and relaxation.

Guests are requested not to use rooms for activities that may affect hotel security, property or the comfort of other guests.

3. Hotel Property and Equipment

Please use all furniture, equipment and in-room facilities with care.

If any item is damaged or not functioning properly, please notify the hotel team for assistance.

Damage caused by improper use may be handled according to the hotel's applicable policies.

4. Quiet and Respectful Environment

Guests are requested to avoid excessive noise, particularly during rest hours.

Please maintain cleanliness and respect others when using corridors, elevators, restaurants, the swimming pool and other shared areas.

5. Safety and Security

Guests are encouraged to take appropriate care of money, important documents and personal belongings.

Unregistered visitors should not be allowed to access guestrooms or restricted hotel areas without following hotel procedures.

Please contact the front desk immediately if any unusual situation occurs.

6. Fire Safety

Guests must follow the hotel's fire safety instructions and emergency evacuation guidance.

Activities or equipment that may create a fire or safety risk should not be used in guestrooms.

In the event of an emergency, please follow staff instructions and posted safety signs.

7. Cleanliness and Environment

Guests are kindly requested to keep guestrooms and common areas clean.

Please dispose of waste appropriately and avoid activities that may negatively affect the hotel's environment or shared spaces.

8. Visitors

Visitors should follow hotel procedures and provide necessary information when requested.

Visitor access to guestrooms may be subject to specific time limits or security requirements.

Please contact the front desk for assistance.

9. Use of Hotel Facilities

When using the swimming pool, restaurants, conference areas or other hotel facilities, guests should follow the specific guidelines applicable to each area.

Children should be accompanied by an adult where supervision is required.

10. Check-in and Check-out

Guests should follow the check-in and check-out times stated in their booking confirmation.

For early check-in, late check-out or changes to stay dates, please contact the front desk. Requests are subject to room availability and applicable hotel policies.

11. Guest Responsibilities

Guests are responsible for complying with hotel regulations, taking care of provided property and cooperating with hotel staff in matters related to safety, security and hotel operations.

12. Assistance During Your Stay

If you have any questions or require assistance during your stay, please contact the PTSC Petro Hotel front desk.

Our team will be pleased to provide guidance and support to help ensure a safe, convenient and comfortable stay.

Please note: Specific regulations may be adjusted according to hotel operations and applicable policies at the time of your stay.